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Tips for Travel and Off-Campus Use

Planning your trip

Do you have questions about “How can I access UM resources when out of campus? How can I protect my data during traveling”? Don’t worry! ICTO already prepares the answers for you.

You can:

We also prepared a number of tips BEFORE YOUR LEAVE and a number of recommendations for protecting your computer and data when you are out of campus.

Tips for securing your data

Security Tips

Anti-virus Software – ESET NOD32

In order to enhance the entire security of the campus network and to lower the cost of productivity loss caused by viruses infection, the University has acquired an Anti-virus Site License from ESET NOD32, Inc.. UM also adopts a home license for students and staff. Please click here for more details

Using Public Machines

If you decide to use a public computer (e.g., Computer at hotel lobby, library, or Internet cafe), you should:

  • Avoid entering sensitive information when web browsing;
  • If you have to enter such kind of sensitive information such as password of a web site, please ensure a secure HTTP connection (https://) of the web site is being used;
  • Please keep in mind that always log out of any sites that you accessed;
  • Before closing the web browser, please do clear the history and cache (Tips);
  • If possible, shutdown the computer completely after the use of public computers;

Data Backup, Protect and Remove

Under any circumstances, please ensure the following:

  • Back up your data on separate harddrive;
  • Password-protect, encrypt, or remove all student, personal, and proprietary information stored on your laptop before traveling.
  • Ensure that you have a strong password for logging in your computer.
  • Ensure that anti-virus is installed on your laptop.

BitLocker, VeraCrypt / FileVault2

Indeed, how do I ensure the data is protected or removed?


Licensed Software for Home

For the staff who would like to work on their own computers, we now provide the following licensed software:

General Tips

Accessing UM Email

You can access webmail service very easily once you have Internet connection.


By simply visiting UM web site, you can get access to most of the UM resources. If there are any restricted accesses such as Library resources, please connect your computer to the UM campus network by using SSL VPN.


eduroam allows users from participating institutions to gain secure access to wireless network using the same “username/password” credentials as they use at their home institution for wireless access.

You can check if your destination has joined the eduroam or not in advance. You can also test the eduroam on our campus first. Please visit here for more details.

Notebook Loaning

If you have only a desktop computer and want to take a notebook computer with you for your short official trip, you can contact ICTO Help Desk. There are six notebooks ready for loaning as first come first served.


Eligible Users

  • All staff and students

Service Available Hours

  • Mon – Sun
    24 hours

Service Support Hours

  • Mon – Thu
    09:00 – 13:00
    14:00 – 17:45
  • Fri
    09:00 – 13:00
    14:00 – 17:30

Support / FAQs


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