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Communication & Collaboration

Conferencing

The conference services include audio, video and web conference services as options of communication channel to our users. These services are designed to assist members of UM community in the organization of quality online meetings, presentations, interviews, teaching and learning activities.

eFax Service

eFAX allows staff to create, send, receive and manage faxes directly from their computer. It saves time waiting in front of fax machine and the expenditure for toner and paper of fax machines. It is convenient, environmental friendly, and can increases the confidentiality of fax.

Staff Email Service

Staff Email is a stable and secure email platform based on Microsoft Exchange solution. In addition to the email function It also provides the collaborative functions such as task and calendar. Staff can access the service by using MS Outlook, Outlook Web App (OWA), MS Exchange ActiveSync on mobile device (e.g. Android devices, Apple devices and Windows phone, etc.) and generic IMAP / SMTP services.

Student Webmail (On-Premises Email) Service

Student Webmail (On-Premises Email) is default email service for students. Students can access the service by using web browsers and generic IMAP / POP3 / SMTP services. Moreover, students are encouraged to apply UM@Connect Lifelong Email Service.

Telephony Service

ICTO provides advanced communication facilities and services based on IT for all UM staff. Extension and IP Phone will be given to individual full time staff. Staff may also apply voice mail and IDD passcode if necessary.

UM@Connect Lifelong Email Service

All students are welcome to apply UM@Connect email service that can be retained for a lifetime. It is based on Microsoft Office 365 cloud solution. Moreover, students are welcome to apply UM@Connect Email Alias to supplement the email address with User ID.

VideoShare

VideoShare is a web-based video sharing platform that allows users to upload, share and play video inside campus (Intranet).

Video On-Demand (VOD)

VOD enables users to retrieve and play the videos instantly through computer network. After the videos of lectures, conferences, forums, seminars, demonstrations or course materials have been encoded into the supported video format, anyone can simultaneously access the same piece of information from anywhere any time.

Video Streaming service

ICTO can assist in broadcasting the video of ceremonies, public speeches, or performances etc. to the Internet on a live instantaneous basis. Users can view the live Internet broadcasts by simply clicking on the appropriate link on pre-announced web page.

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