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Academic Computing Facilities Usage Survey

Overview

The purpose of conducting this survey is to assess the usage of ICTO Academic Computing Facilities by students and academic staff.

Survey Results

2017

The survey was carried out from 27 February 2017 to 10 March 2017. Two sets of questionnaire both prepared in Chinese and English were sent out to all students and academic staff of UM.

3,211 replies from students and 121 replies from academic staff were received. The response rate is 33.6% and 21.5% respectively.

Some of the survey results are shown below:

Satisfaction Level on ICTO Academic Computing Facilities Service was rated (5 is the highest) :

  • Students gave 3.66
  • Academic Staff gave 3.75
2016

The survey was carried out from 23 March 2016 to 15 April 2016. Two sets of questionnaire both prepared in Chinese and English were sent out to 2,000 students and 86 academic staff proportionally from each faculty.

766 replies from students and 48 replies from academic staff were received. The response rate is 38.2% and 55.8% respectively.

Some of the survey results are shown below:

Satisfaction Level on ICTO Computer Room Service was rated (5 is the highest) :

  • Students gave 3.56
  • Academic Staff gave 4.02
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